2.25% Refund Rate: Refund 2026
About 2.25% of purchases were refunded between January and October 2025, per ACI Worldwide's transaction data, rising to 2.89% in December. See how often shoppers actually get their money back in 2026.
Refund policy
439M Active Accounts: PayPal 2026
PayPal closed 2025 with 439 million active accounts and $1.79 trillion in total payment volume, according to its Q4 and full-year 2025 earnings release. See PayPal's user, volume, and market share data for 2026.
![$738.82B Subscription Economy 2026 [Market Data]](/_astro/subscription-economy-statistics-2026.DlJyP-Sz_1lQ00z.webp)
$738.82B Subscription Economy 2026 [Market Data]
The global subscription economy will reach $738.82 billion in 2026, up from $623.61 billion in 2025, according to Research and Markets. See subscriber growth, churn, and spending data for 2026.
70.22% Cart Abandonment Rate: 2026 by Industry
70.22% of online shopping carts are abandoned before checkout, per Baymard Institute's compilation of 50 studies through 2025. See abandonment rates by industry, top reasons, and how return policy clarity affects the number.
Chargebacks Cost US Merchants $170B: 2026
Chargeback fraud and misuse cost US merchants more than $170 billion a year, according to Chargebacks911's 2025 Cardholder Dispute Index. See the 2026 data on rates, costs, and friendly fraud by industry.
![19.3% of Online Orders Are Returned: 2026 [Benchmarks]](/_astro/ecommerce-return-rate-statistics-2026.CZg1x-y__1IyODE.webp)
19.3% of Online Orders Are Returned: 2026 [Benchmarks]
An estimated 19.3% of online sales were returned in 2025, according to the National Retail Federation and Happy Returns. See return rate benchmarks by category, cost, and fraud for 2026.
Why Your E-commerce Store Needs a Refund Policy
A Refund and Return Policy is essential for any online store. Learn what it must cover, why customers expect it, and how to generate one.
Terms and Conditions for Shopify Stores: What You Actually Need
What to include in your Shopify store's Terms and Conditions - from refund policies to dispute resolution. Covers what Shopify requires vs what you need for legal protection.